Privacy Policy
What data we collect, why, and what we do with it.
This privacy policy explains how Warm Home Club ("we", "us", "our") collects, uses, and protects your personal data when you use warmhomeclub.com. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Warm Home Club operates the website warmhomeclub.com. If you have any questions about how we handle your data, contact us via our contact page.
What data we collect
Newsletter sign-ups
If you subscribe to our newsletter, we collect your first name and email address. We use this to send you our newsletter. We do not use it for any other purpose. You can unsubscribe at any time using the link in any email we send.
Contact form submissions
If you contact us via our contact form, we collect your name, email address, and the content of your message. We use this to respond to your enquiry. We do not add contact form submissions to our mailing list without your explicit consent.
Analytics
We use analytics software to understand how visitors use our site : which pages are most read, how people find us, and how people move through the site. This data is aggregated and anonymous. We cannot identify individual visitors from analytics data.
Cookies
We use cookies for analytics and to remember your preferences. Third-party services we use (such as Amazon Associates) may also set cookies when you click their links. You can control cookies through your browser settings. Blocking cookies will not prevent you from using this site, but some features may not work as expected.
Affiliate links and third parties
This site contains links to third-party websites including Amazon.co.uk and other retailers. When you click these links and visit those sites, their own privacy policies apply. We are not responsible for the privacy practices of third-party sites.
Amazon may set cookies and collect data when you click through from our site. See Amazon's privacy notice for details.
How long we keep your data
Newsletter subscribers: we keep your data for as long as you remain subscribed. When you unsubscribe, your data is deleted within 30 days.
Contact form data: we keep your message and contact details for up to 12 months in case of follow-up, then delete them.
Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Object to us processing your data
- Withdraw consent at any time (e.g. unsubscribe from our newsletter)
To exercise any of these rights, contact us via our contact page. We will respond within 30 days.
Changes to this policy
We may update this privacy policy from time to time. The date at the bottom of this page shows when it was last updated. Continued use of this site after any changes constitutes acceptance of the updated policy.